Shipping-Delivery
For deliveries indside Denmark.
All items are shipped with PostNord, GLS, or DAO, and most orders are dispatched within 1-3 business days if they are in stock.
- Delivery time GLS: 1-3 business days.
- Delivery time Bring: 1-3 business days.
- Delivery time PostNord: 1-3 business days.
- Delivery time DAO: 2-4 business days.
Due to supply and demand, there may occasionally be slightly longer delivery times for certain products and variants.
For some products, which are special order items, this will be stated on the product page, and delivery time can be up to 2 to 3 weeks.
If you choose to pick up at a Parcel Shop/Box, you accept that the shipping company may choose to redirect the package to an alternative collection point if the box is full or the package is too large. This may occur during particularly busy periods.
Should we, for various reasons, not be able to use the selected carrier/shipping company, we reserve the right to choose another of the shipping companies from which we offer shipping/delivery.
Shipping prices for delivery in Denmark:
(The shipping prices listed are including VAT)
OnlineShoppen365 offers free delivery to a Danihs parcel shop with either Bring or DAO, for orders over kr. 500.00 (excluding shipping) and for orders with delivery to parcel shops on the mainland and islands of Denmark.
ATTENTION! Customers with a CVR number and EAN number can only order goods to a business address and free shipping is not offered.
Weight per shipment package.
One shipment package/parcel from OnlineShoppen365 weighs a maximum of 15 to 20 kg. If your order weighs more than 20 kg, the total order weight will be distributed across multiple shipment packages, with a maximum of 15-20 kg in each package.
If your order is over 60 kg, you will automatically be given the option to choose "contact me regarding shipping" during your order process, after which customer service will contact you regarding the shipping for your order.
OS-365 delivery and pickup.
If you reside in postal codes 2300, 2770, or 2791, you will be offered delivery with OS-365. Our own driver delivers on Tuesdays and Thursdays between approximately 17:30 and 19:30.
Pickup is free, and if you choose this delivery option, we will automatically contact you to arrange a time.
Thus, you also have the option to arrange pickup during off-peak hours outside normal working hours.
(Pickup is only offered to local customers with postal codes up to 4600).
All orders with delivery to non-mainland islands in Denmark or outside Denmark's borders will incur shipping charges regardless of order size.
TRACK'N'TRACE
Bring Track'n'Trace
GLS Track'n'Trace
PostNord Track'n'Trace
DAO Track'n'Trace
For all deliveries outside of Denmark.
Our shipping prices for customers with delivery outside Denmark are listed in Danish Kroner in the table below. Different carriers are used for shipments outside Denmark.
If the item is not in stock, customer service will contact you via email to provide an expected delivery date.
In the event that a customer enters incorrect address, email, or delivery information, resulting in an order being returned to OnlineShoppen365 due to an unknown address or similar issues, we reserve the right not to refund the cost of delivery of the order as well as the return, thus double the shipping cost, regardless of the order size.
Stock Status
Below are the various types of stock statuses briefly described.
- In Stock The order is shipped within 1-3 business days (95% of all orders are shipped the same day).
- On Remote Stock Dispatch is guaranteed within 3 to 6 business days after the order is received.
- Pre-order For some design-produced products and particularly exclusive brands, we cannot guarantee a fixed delivery time. This is because they are often limited edition/production or seasonal items, and to still be able to offer these products, we offer a delivery solution called pre-order on these products. When ordering such a product, you will subsequently receive a more specific delivery date.
- Special Order with up to 2 weeks delivery. The item is not in stock and is specially ordered for each individual order.
- Sold out The item is sold out but will eventually come back in stock.
- Sold out/discontinued The item is sold out and discontinued from our range.